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We are here to help you
If you have any questions, need advice or would like more information before booking, please get in touch with us. We’ll reply to you patiently and carefully.
You can contact us via WhatsApp, give us a call or use the contact form. And if you already know what you want, have a look at our treatments and book directly via each website.
FAQs
Questions Resolved
In order to preserve the experience and our working method, filming is not allowed during the treatments. You will be able to take photos or videos before or after the experience if you wish.
Yes, some experiences can be carried out during pregnancy, always adapting the treatment and avoiding techniques or products that are not recommended at this stage.
It is essential that you inform us of your pregnancy before the appointment so that we can advise you and offer you the most suitable option, always prioritising your well-being and safety.
Gift cards are valid for a period of 6 months from date of purchase.
After this period, they may not be used or redeemed.
The maximum number of people who can perform a hair spa at the same time is 3.
It is necessary to make an appointment in advance in order to be able to organise the experience properly.
Yes, we have a careful selection of the products we use in our rituals so that you can continue the care at home. Our team will advise you to choose the most suitable for your needs.
Yes, all our treatments include drying and basic finishing of the hair, either straight or with a diffuser, always respecting the health of the hair fibre.
Yes, in fact, our treatments are focused on improving the condition of the scalp.
In cases of dandruff or seborrhoeic dermatitis, we usually recommend O2 Therapy because of its more in-depth and personalised approach.
It depends on the condition of the scalp and the individual's goals, but we generally recommend a treatment once a month to keep the scalp balanced and hair healthy.
We work mainly with Alqvimia and Oway, professional brands selected for the quality of their ingredients, their holistic approach and respect for hair health and sensory experience.